FAQ

  • Where are you located?

    We are based on Maui and service all parts of the island.

  • Do you come back and get the balloons after the party?

    Once we drop off the balloons they are yours to keep! We are not responsible for clean up and break down for balloon only installations unless that was discussed prior to set up with us.

  • What does double stuffed mean?

    The double stuffing technique is when one balloon is put inside another to make a unique color. Doubling the product, which is the reason why custom colors are more expensive than standard colors. They are what make us stand out!

  • Are your balloons biodegradable?

    Most of our latex balloons are biodegradable.

  • Can I book more than one service?

    Should you want to include a few different balloon installations and a bounce house rental we will work with you to make that happen.

  • How long do your balloon installations last?

    Depending on the weather and if the piece is in direct sunlight or not, most of our installations will last 2-3 days after your event if kept out of direct sunlight. We use a long lasting spray to prolong the life of our balloons but this is not guaranteed and is different for every install.

  • Will you customize the balloon colors to match my theme?

    Our set ups are unique to every event. Once we gather all the information needed (color, theme, desired look) we will create a vision board and mock up drawing for you. All our of our backdrop rentals are also easily customized to fit your theme.

  • Is customization included?

    Yes, customization is factored into our pricing. Pricing does vary by request.

  • Do you have a set up and delivery fee and what does that cover?

    We do have a set up and break down fee for all of our rentals + balloon decor. For balloon installations, this covers delivery and set up. For castle and other rentals, this covers, set up, delivery and cleaning.

  • Is face paint allowed?

    We do not set up at events with a face painter. Face paint will permanently stain our inflatables. We cannot allow any guests inside the bubble house or bounce houses with face paint, glitter, colored hair spray, etc.